Terms and Conditions

Participants are responsible for obtaining proper entry documentation. All foreign nationals including infants are required to possess a valid passport to enter Costa Rica. All passports must have at least six months remaining before expiration at the time of departure from Costa Rica. Visitors from the US traveling with a passport issued by a US agency are not required to have a visa or shots when traveling from the US, but visa and/or shot records may be required by travelers from other countries or US travelers when the US is not their point of embarkation before arriving in Costa Rica. Each traveler is responsible for ascertaining whether a visa or shots will be required and securing necessary documentation before travel.
No refunds will be given for missed flights or denied entry caused by failure to carry proper documentation or for any other reason. If travel documents are lost or stolen or other issues need to be resolved with the participant’s embassy once in Costa Rica, there will be no refund for forfeited transfers, hotel rooms, or tours. We will gladly provide assistance, but any incurred expenses would need to be paid at the time service is rendered and are at the guest’s sole expense. Visitors to Costa Rica may carry a copy of their passport in lieu of the original while traveling within the country.

Departure Tax is now included in ticket price for most airlines, but please verify with your air carrier prior to travel.

A deposit of $100 per person is usually required at the time of booking. Deposits are non–refundable unless stated differently at the time of booking. If you are not paying in full at the time you make your reservation, you will receive an invoice with a final payment due date specified. If we have your credit card on file, it will automatically be charged for any balance on the due date specified, if payment has not been made in full in advance of the due date. It is your responsibility to notify us if your credit card expires or is canceled.
If you are making a payment online and we do not have your account information on file, a payment reminder will be sent, and payment will need to be received by the agreed due date. Any reservation made within 31 days prior to arrival must be paid in full at the time of booking. If payment is not made in full by the specified due date, the reservation will be canceled, rooms and tour activity space released, and no refund of deposits or payments collected will be refunded
PEAK SEASON – FIT PAYMENTS (CHRISTMAS, NEW YEAR WEEK AND EASTER WEEK)

• Payment in Full must be received 91 days prior to arrival.
• Reservations made within 91 Days of arrival must be paid in full at the time of booking.

HIGH SEASON–FIT PAYMENTS (JAN–APR, JULY, DEC 15–22)

• Payment in Full must be received 60 days prior to arrival.
• Reservations made within 60 Days of arrival must be paid in full at the time of booking.

LOW SEASON–FIT PAYMENTS (MAY 1-JUNE 30 AND AUG 1-DEC 14)

• Payment in Full must be received 45 days prior to arrival.
• Reservations made within 45 Days of arrival must be paid in full at the time of booking.

A deposit of $100 per person is required at the time of booking. Any specific hotel deposits required for groups will also be due at this time. If deposit(s) are not received within seven (7) days, the reservation will be canceled, rooms will be released, and the quote will be null and void. If payments are not made by the dates listed below, your reservation will be canceled, and rooms will be released. Your invoice has a final due date. If final payment has not been made by the due date, the reservation will be canceled, rooms will be released and 100% of the deposit and payments made will be forfeited. If the hotel has different payment requirements or Peak, High, or Low Season dates differ from those below you will be advised at the time of booking and those requirements will supersede the payment schedules below.

PEAK SEASON–GROUP PAYMENTS–GROUPS & FITS (CHRISTMAS WEEK, NEW YEAR WEEK AND EASTER WEEK)

• Payment equal to a minimum of 50% of the reservation must be received 90 days prior to the arrival date.
• Payment in Full must be received 60 days prior to arrival.

HIGH SEASON–GROUP PAYMENTS (JAN–APR, JULY, DEC 15–22)

• Payment equal to a minimum of 25% of the reservation must be received 90 days prior to the arrival date.
• Payment in Full must be received 60 days prior to arrival.

LOW SEASON–GROUP PAYMENTS (MAY 1-JUNE 30 AND AUG 1-DEC 14)

• Payment in Full must be received 45 days prior to arrival.
• Payment equal to a minimum of 25% of the reservation must be received 90 days prior to the arrival date.

Any changes to the itinerary at the guest’s request while in Costa Rica are at the guest’s sole expense. NO REFUNDS will be given for any unused rooms, tours, meals, or transfers. No exceptions will be made. For bookings made within 30 days prior to departure date, the itinerary is final. We will do our best to assist with making changes with change fees assessed.
Within 61+ days of travel: $25.00 per change
Within 15-60 days of Travel: $50.00 per change
Within 14 days of Travel: $100.00 for parties of one to five, $150.00 for parties of six or more
All change requests must be via telephone during regular business hours. Changes to reservations cannot be guaranteed, but we will do our best to assist you.

All cancellations must be relayed to us via telephone during regular business hours and must also be submitted in writing to our office. The date of the response from us, acknowledging receipt of your request with our cancellation confirmation number, is the date that will be used to determine which penalties outlined below will be assessed. It is your responsibility to verify that you have written notification from us that your request has been received. No refunds will be made for unused hotel rooms, meals, diving, tours, or transfers. These policies do not apply to any airfare booked though Bill Beard’s Costa Rica, Inc. You will be given specific airline cancellation policies at time of booking. The policy for the property where you are staying and the dives you booked are subject to the following cancellation penalties: Cancelation policy may change based on your specific accommodation. Your agent will reconfirm exact cancelation policy for specific bookings at time of quote.

If specific properties you book have policies that are different than those below, you will be notified at the time of booking.

PEAK SEASON – GROUP & FIT CANCELLATIONS (CHRISTMAS WEEK, NEW YEAR WEEK AND EASTER WEEK)

• Cancellations 91+ days prior to arrival – No penalty unless otherwise indicated in the original quote.
• Cancellations less than 90 days prior to arrival – No Refund

HIGH SEASON – FIT CANCELLATIONS – (JAN 3–APR 30, JULY 1–31, AND DEC 15–22)

• Cancellations 61+ days prior to arrival – Full Refund unless otherwise indicated in the original quote.
• Cancellations 46 to 60 days prior to arrival – Loss of Deposit + any Provider/Hotel Penalties
• Cancellations less than 45 days prior to arrival – No Refund

LOW SEASON – FIT PAYMENTS (MAY 1-JUNE 30 AND AUG 1-DEC 14)

• Cancellations less than 30 days prior to arrival – No Refund
• Cancellations 46+ days prior to arrival – Full Refund unless otherwise indicated in the original quote.
• Cancellations 31 to 45days prior to arrival – Loss of Deposit + any Provider/Hotel Penalties

No shows will forfeit the full amount of the package.

We strongly encourage all guests purchase comprehensive travel, medical, accident, luggage, emergency, trip interruption, and dive insurance prior to departure date. Activities such a scuba diving, white-water rafting, zip-line canopy, canyoning, rappelling, tubing, kayaking, horseback riding or ATV tours, as well as visits to volcanos, hot springs, mud baths and spas carry inherent risks. Participation is voluntary and all activities are performed at customer’s own risk. We will be happy to provide a quote for trip interruption and/or dive travel insurance if you provide us with your birth year.

• What to bring while traveling and touring: A small backpack for your towels, mosquito repellent, etc., plus a small amount of money for additional beverages, snacks, or souvenirs.
• Please be advised that local laws and customs prohibit the sale and service of alcohol On the Thursday and Friday (Good Friday) before Easter Sunday.
• Please note that all itinerary times are approximate. We try to cater to our guests needs and will modify activities to meet these needs when possible.
• Prices do not include tips (tour escort, guides, drivers, baggage handlers, cowboys, dive masters, etc.). Many of the various people who will help you during your stay will greatly appreciate any consideration you can afford to give them.
• Not included in tour prices: International or in-country ground or air transfers not specifically included in your itinerary; departure taxes; cost of passports, visas, or tourist cards; excess baggage fees; additional fees assessed by airlines; personal expenses such as room service, beverages, or laundry; gratuities to tour escort, guides, or drivers, personal communication charges; personal insurance; or any sightseeing stops, tours, meals, or beverages not specifically included in your itinerary.
• Although Costa Rica is a small country, and the distances in miles or kilometers between cities may be short, due to the conditions of the winding, and sometimes bumpy roads, clients can expect long travel times between travel points.
• Traveler’s checks are not readily accepted in Costa Rica, due to the long wait for funds to become available.
• It is not necessary to exchange a large amount of money into local currency as US dollars are widely accepted. Airport money exchange centers do not usually give a competitive rate.

Bill Beard Costa Rica LLC expressly disclaims all liability for the use, reliability, or specific features of this Site, or the Content or interpretation of Content contained in this Site. A visitor who uses or makes decisions based on information contained on this Site does so at the visitor’s own risk. In exchange for using this Site, the visitor agrees to hold us and our subsidiaries or affiliated companies harmless against any claims for damages arising from any decisions that the visitor makes based on such information or any use that the visitor makes on such information contained on this Site. While we have tried to provide accurate and timely information, this Site may contain inadvertent technical or factual inaccuracies and typographical errors. We do not represent or warrant that the information accessible via this Site is accurate, complete or current.

• Every reasonable effort is made to maintain rates as quoted, however, due to circumstances beyond our control (fuel, taxes etc.) rates are subject to change with notice. Increased government taxes and fuel surcharges may be collected by vendor at time service is provided.
• BILL BEARD COSTA RICA, LLC its owners, associates, agents, and employees) assume no responsibility for injury, loss, damage to person or property or for additional expenses due to acts of God, sickness, weather, terrorism, strike detentions, riots war, quarantine, theft, civil unrest, or government regulations and restrictions, over which it has no control.
• BILL BEARD COSTA RICA, LLC assumes no responsibility for any accidents, delays, inconveniences, expense or mishap of any kind whatsoever resulting entirely or in part from causes beyond our control.
• BILL BEARD COSTA RICA, LLC reserves the right to make changes that we deem to be reasonable in the itinerary where necessary.
• For trips and tours where BILL BEARD COSTA RICA, LLC. acts solely as booking agents, we assume no liability should any contracted supplier fail to provide any service. Bill Beard’s sole responsibility if supplier fails to provide services contracted is to refund guests money for specific services contracted with specific supplier.
• Handling and security of all baggage and personal belongings is at the owner’s risk, and BILL BEARD COSTA RICA, LLC.. is not responsible for any loss or damage.
• BILL BEARD COSTA RICA, LLC is not responsible for loss of life, personal injury, cancellations, delays, overbooking, or loss of services caused by any international or domestic flights.
• BILL BEARD COSTA RICA, LLC its employees and principles are not responsible for any loss of life, personal injury, bodily injury or loss of property as a result of the signer’s participation in any activities while in Costa Rica or travel to, from, or within Costa Rica caused by contracted Costa Rican representatives, tour companies or agents.
• BILL BEARD COSTA RICA, LLC shall be free of all responsibility or liability for any act, error, omission, injury to person or property, loss, inconvenience, financial loss, accident, delay, irregularity, physical or emotional harm suffered by any person while en route to or while a guest at any facility or any other event which may be occasioned by reason or through the act of God, theft, abuse, defect or default of any company, hotel, person, direct air carrier, transfer company and /or their employees, to result in unused accommodations or services in connection with reservations made on behalf of customer by Bill Beard’s Costa Rica.
• BILL BEARD COSTA RICA, LLC is not responsible for providing refunds or credits for trips not taken or delayed due to a customer’s failure to return this signed document prior to or at the time final payment is made.
• Any disputes between participants and BILL BEARD COSTA RICA, LLC will be decided upon under Costa Rican law and La Fortuna, San Carlos Carillo, Alajuela Province, Costa Rica, will be the venue for any legal action

Travel Advisories/Warnings: It is the responsibility of The Traveler to become informed about the most current travel advisories and warnings by referring to the U. S. State Department’s travel website
at www.travel.state.gov/ or by phone at 1-888-407- 4747. In the event of an active State Department Travel Warning against travel to the specific destination location(s) of the trip, should The Traveler still choose to travel, not whstanding any travel advisory or warning, The Traveler assumes all risk of personal injury, death or property damage that may arise out of the events like those advised or warned against.
Travelers Representations: The Traveler represents that neither he nor she nor anyone traveling with him or her has any physical or other condition or disability that could create a hazard to himself or herself or other members of the tour. Bill Beard Costa Rica LLC reserves the right to decline to accept anyone on a trip. Bill Beard Costa Rica LLC reserves the right to remove from the trip, at his or her sole expense, anyone whose condition is such that he or she could create a hazard to himself or others, or otherwise impact the enjoyment of other passengers on the trip.